Support
Everything you need to know about your Littleist products and policies.
Frequently Asked Questions
What devices does LP-90 support? +
LP-90 supports USB-C Power Delivery (PD) and PPS/AVS protocols, making it compatible with Laptops, Tablets, Smartphones, and Accessories that support USB-C charging. Always verify your device’s power requirements.
How exactly is 90W shared between two devices? +
When two devices are connected, LP-90 intelligently allocates the 90W based on draw. Typically, this splits as 45W + 45W for two laptops, or a 65W + 25W split if one device asks for priority (like a MacBook Pro and an iPhone).
Can both USB-C ports deliver full power? +
Yes. LP-90 features intelligent power distribution: Either port can deliver up to 90W. When using both ports, power is dynamically allocated based on device needs and temperature.
Is a USB-C cable included? +
No. LP-90 requires a USB-C cable rated for high-power charging. We recommend using certified 100W-rated cables.
Does LP-90 support international voltage? +
Yes. Input: 100–240V ~ 50/60Hz, making it suitable for international use with appropriate plug adapters.
Are duties and taxes included for international orders? +
For orders outside the United States, customers are responsible for any local customs duties or VAT collected at the time of delivery.
Does LP-90 get hot? +
LP-90 is designed with active thermal management: Output is dynamically adjusted to maintain safe operating temperatures. Surface warmth is normal during high-power charging.
What is the LP-90 made of? +
The exterior shell is crafted from 30% post-consumer recycled polycarbonate. It is designed for longevity, not disposability. Our packaging is 100% plastic-free and FSC® certified.
Returns & Refunds
Returns Policy +
You may return your LP-90 charger within 30 days of delivery if the product was purchased directly from littleist.com, is in original condition, and all original packaging and accessories are included.
Refund Process +
Approved refunds are issued to the original payment method. Processing time: 5–10 business days after inspection. Refunds exclude shipping fees unless otherwise stated.
Shipping Information
Where We Ship +
We primarily ship to the United States. International shipping may be offered on a limited basis. Orders usually ship within 1–3 business days.
Can I modify my order after it has been placed? +
To maintain our shipping speed, orders are processed immediately. If you need to change an address or cancel, please email hello@littleist.com within 2 hours of your order.
Warranty
12-Month Limited Warranty +
Littleist provides a 12-month limited warranty for the LP-90 charger, covering manufacturing defects and functional failures under normal use. Email support@littleist.com to file a claim.